Hello! Hello! Today's post is about my first experience ordering in Zalora Online shop. I am not so sure about the shop's history but they've been here for a little while, I sometimes see their advertisement poppin up just like lazada.. So I got curious and decided why not try their service?
What did you buy?
| Zalora's website |
A pair of Fila running shoes
How much
Original price is at PHP 1,7999 but because of the voucher I used I got it for PHP 1475.18 how cool is that? =D
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| Fila shoes I bought |
How did you order?
1. I went to www.zalora.com.ph
2. Chose the product I wanted
3. Clicked on the check out button
4. Typed in my details ( name, address etc)
5. Selected the form of payment ( I opted for Cash on delivery)
6. Waited for the item to arrive :)
Ordering was very easy.. It only took me less than 10 minutes to order and fill in my details. After that I received a confirmation e-mail stating that they have received my order. They also sent me an e-mail a few hours after, saying that my item was on its way :)
How long did you wait?
After receiving my confirmation I was advised via email that my item will arrive in approximately 5 to 7 days ( outside metro manila) so I was surprised to received my order 1 day after my confirmation. I ordered it on September 10, I got my item September 11
How was the item?
I received the item in good condition. It was also wrapped pretty well with its original box and tags and everything. I wasn't disappointed :). I also like the fact that they attached the return form in case I wasn't satisfied. It also has the step by step guidelines in case I need to make an exchange or refund.
◘ The ordering process is very smooth and easy
◘ I got my shoes earlier than usual
◘ I Like that they have the cash on delivery option
◘ They also offer voucher and discount code :)
◘ They send you a message right before they do the delivery
◘ The item is in excellent condition when I received it
What do you not like about Zalora?
I like everything about my experience except for the emails they keep on sending like everyday to give them feedback :)
Would you buy from them again?Definitely :) One of the best experiences I had from online shopping in terms of the speed in delivery.
Would you recommend the shop? Yes :) If you are looking for a hassle free online to shop I think Zalora is a good candidate :)
Rate: 10/10
6. Waited for the item to arrive :)
Ordering was very easy.. It only took me less than 10 minutes to order and fill in my details. After that I received a confirmation e-mail stating that they have received my order. They also sent me an e-mail a few hours after, saying that my item was on its way :)
How long did you wait?
After receiving my confirmation I was advised via email that my item will arrive in approximately 5 to 7 days ( outside metro manila) so I was surprised to received my order 1 day after my confirmation. I ordered it on September 10, I got my item September 11
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| confirmation email |
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| tracking information |
How was the item?
I received the item in good condition. It was also wrapped pretty well with its original box and tags and everything. I wasn't disappointed :). I also like the fact that they attached the return form in case I wasn't satisfied. It also has the step by step guidelines in case I need to make an exchange or refund.
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| Receipt |
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| Return slip |
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| text from zalora "maam/sir good morning this is zalora. you will have a delivery ( package) coming today. thank you" |
Verdict:
What do you like about Zalora?◘ The ordering process is very smooth and easy
◘ I got my shoes earlier than usual
◘ I Like that they have the cash on delivery option
◘ They also offer voucher and discount code :)
◘ They send you a message right before they do the delivery
◘ The item is in excellent condition when I received it
What do you not like about Zalora?
I like everything about my experience except for the emails they keep on sending like everyday to give them feedback :)
Would you buy from them again?Definitely :) One of the best experiences I had from online shopping in terms of the speed in delivery.
Would you recommend the shop? Yes :) If you are looking for a hassle free online to shop I think Zalora is a good candidate :)
Rate: 10/10
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